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This guide will show you how to install the SORMAS Android application on any compatible Android phone or tablet.

Device Requirements

Android device (phone/tablet) with the following specifications:

  • Android OS version 8 and above

  • RAM (memory): at least 2GB (more is better)

  • Storage: at least 2GB (more is better)

Other Requirements

A hosted SORMAS server to connect the mobile device to.

Install the SORMAS Android Application

Enable “install unknown apps” on the device

This step is necessary because you will be downloading the SORMAS android application installation file (.apk) from the SORMAS server using a browser (e.g. Chrome) and not from the Google Play store.

For Android versions less than 9:

  1. Navigate to Settings > Security

  2. Enable the option Unknown sources

For Android versions 10 and above:

You will need to allow unknown sources for only the specific app; in this case, the browser (e.g. Chrome) that will be used to download the SORMAS Android application installation file.

For these versions there are two ways to accomplish this:

  1. Navigate to Settings > Security > Install unknown apps

  2. Enable the option only for the browser that will be used (e.g. Chrome)

OR

  1. Navigate to Settings > Apps > Click the three-dots at the top right corner > Special Access > Install unknown apps

  2. Enable the option only for the browser that will be used (e.g. Chrome)

Note:

If you are not able to find this option on your device, continue to the next step. Your device will prompt you to enable this and you will be redirected to the appropriate settings screen to enable the option.

Download and Install the SORMAS Android application

In this step we will use Chrome web browser to download the Android application. Any other browser can be used as well.

On the device, open the Chrome browser and navigate to the following URL: https://your-sormas-domain-name/downloads.

Replace your-sormas-domain-name with the domain name of your SORMAS server

You will be shown a list of SORMAS Android application installation (.apk) files as hyperlinks.

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  • Click on the appropriate version file to download. Wait for the download to complete.

  • Click Open to open the downloaded file.

  • Confirm that you want to install the app.

  • The app will now be installed.

Configure the Application

In this step, we will configure the application to connect to the SORMAS server.

  • Open the installed SORMAS application. Since this is the first time of opening the application, the application settings screen will open automatically.

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To configure the app:

  • In the Server URL field enter: https://your-sormas-domain-name/sormas-rest. Replace your-sormas-domain-name with the domain name of your SORMAS server.

  • Choose your language

  • Click save on the top of the screen

  • You will now be redirected back to the login screen

Note: Ensure that the Server URL value is correct. The SORMAS app cannot function with an incorrect Server URL.

Initial Login and Setup

  • On the Login screen, enter your username and password.

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  • Click Sign In.

NOTE (Only if the login is not successful):

If the login was not successful, please check the following:

  • Ensure that you have an active internet connection

  • Confirm that the Server URL entered is correct

See the next section, on how to find the Server URL configuration option.

  • If login is successful, the application will do an initial synchronization with the server.

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  • Grant all permissions required by the application such as GPS access.

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  • Configure a PIN code for authentication and offline login

  •  Enter a PIN and confirm the PIN to continue

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